Frequently Asked Questions
Everything you need to know about Accounter. Browse by category or contact our support team for personalized help.
Accounter is a comprehensive cloud-based accounting software designed specifically for accountants, bookkeepers, and small to medium-sized businesses in South Africa.
Our focus is on providing professional-grade accounting tools that scale with your practice.
We offer flexible pricing plans with significant savings:
All plans include core accounting features, bank reconciliation, reporting, mobile access, and customer support. The Practice plan adds advanced features like multi-currency, fixed assets, and priority support.
Yes. You can create a free Accounter Hub account with starter access to PDF-to-CSV conversion and future Hub apps. No credit card is required, and you can upgrade when you need more volume.
Absolutely! Our Accounting Practice plan is specifically designed for accounting professionals:
Yes, Accounter is built specifically for South African businesses and includes full compliance with local tax regulations, VAT calculations, withholding tax management. We stay updated with all regulatory changes and provide built-in South African tax codes and reporting templates.
Security is our top priority. We implement multiple layers of protection:
Yes, we support data import from most popular accounting software including QuickBooks, Xero, Sage, Pastel, and Excel spreadsheets. We can also help with custom data formatting if needed.
We provide comprehensive support from our South African team:
Still Need Help?
Our support team is here to assist you. Choose your preferred way to get in touch.