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Privacy Policy

Effective Date: May 15, 2025

This policy describes how Accounter collects, uses, and protects your personal information.

Introduction

At Accounter, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting software services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us when registering for an account, using our services, or communicating with us. This may include your name, email address, postal address, phone number, financial information for billing purposes, and any other information you choose to provide. We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, referring URLs, access times, and pages viewed.

Personal Information

This includes identifiers like your name, email address, phone number, and billing information necessary to provide you with our services.

Financial Data

When you use our accounting software, we process financial information that you input or import, such as transaction data, account balances, and other accounting records. This data is used solely to provide you with our accounting services.

Device Information

We collect information about the device you use to access our services, including hardware model, operating system, unique device identifiers, and mobile network information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to process your transactions, to send you technical notices and support messages, to communicate with you about products, services, offers, and events, and to monitor and analyze trends and usage of our services to improve your experience.

Service Provision

Your information is primarily used to provide you with the accounting services you've requested, including processing financial data, generating reports, and facilitating tax calculations.

Communication

We may use your contact information to send you service-related notices, updates about new features, or promotional materials (subject to your opt-out preferences).

Service Improvement

We analyze usage patterns and user behavior in an aggregated, anonymized form to improve our user interface, features, and overall service quality.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Service Providers

We may share your information with third-party vendors and service providers who need access to your information to help us provide our services (such as hosting providers, payment processors, and customer support tools).

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If Accounter is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We use industry-standard encryption to protect sensitive financial data, regular security assessments, and strict access controls for our staff. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal data. You can request a copy of your data, ask us to correct inaccurate information, or request deletion of your account and associated data by contacting our privacy team at privacy@accounter.com.

Access and Portability

You can request a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format.

Correction

You can request that we correct any inaccurate or incomplete personal information we maintain about you.

Deletion

You can request that we delete your personal information, though we may retain certain information as required by law or for legitimate business purposes.

Opt-Out

You can opt out of marketing communications at any time by clicking the 'unsubscribe' link in any marketing email or contacting us directly.

Children's Privacy

Our services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@accounter.com or by mail at: Accounter, 123 Accounting Way, Suite 400, Finance City, FC 12345.

Additional Information

If you have any questions or concerns about our Privacy Policy or data practices, we encourage you to contact us. Your privacy matters to us, and we are committed to addressing any inquiries promptly and thoroughly.