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Business Terms

What is Credit Note?

Definition

A credit note is a document issued by a seller to a buyer to reduce the amount owed, typically due to returned goods, overcharging, or an agreed discount after the original invoice was issued.

Explained Simply

Credit notes effectively reverse part or all of an invoice. In South Africa, a credit note must reference the original invoice and include the same tax information. For VAT purposes, a credit note adjusts the output VAT previously charged. Credit notes are common in situations like returns, damaged goods, billing errors, or negotiated discounts. In Accounter, credit notes automatically adjust the customer's balance and VAT records.

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