Guide Categories
Sales Quotes
Create, manage, and track quotations sent to customers with professional quotes detailing products, services, and pricing.
Overview
The Sales Quotes tab allows you to create, manage, and track quotations sent to customers or prospective clients. Using the Sales Quotes feature, you can efficiently generate clear, professional quotes detailing the products, services, and pricing offered before a sale is finalized.
Note
Creating a New Sales Quote
To create a new sales quote:
- Go to the Sales Quotes tab
- Click the New Sales Quote button
- Select the customer or enter prospect information
- Add line items with detailed descriptions and pricing
- Set expiry date and terms
- Save and send the quote to the customer
Pro Tip
Key Information Fields
| Field | Description |
|---|---|
| Issue Date | Shows the date on which a sales quote was issued |
| Expiry Date | Indicates the expiration date for the sales quote, if one has been specified |
| Reference | Displays the sales quote reference number for easy identification |
| Customer | Indicates the name of the customer for whom the sales quote has been prepared |
| Description | Provides an overview or description of the sales quote |
| Amount | Shows the total monetary value included in the sales quote |
| Status | Displays the current status of the sales quote |
Quote Status
The status column displays the current status of each sales quote:
Active
Quote is active and valid. The customer can still accept the quote and proceed with the purchase.
Accepted
Sales quote has been linked to at least one sales order or invoice and is considered accepted.
Cancelled
Quote has been cancelled and is no longer valid. This may occur when terms change or the deal falls through.
Expired
Quote is past its expiry date and no longer active. The quote may need to be renewed or updated.
Best Practices
- Include detailed product/service descriptions in quotes
- Set realistic but motivating expiry dates
- Specify clear terms and conditions
- Provide multiple pricing options when appropriate
- Monitor quote status regularly
- Follow up before expiry dates
- Convert accepted quotes to sales orders quickly
- Analyze rejection reasons for improvement
- Maintain professional communication with customers
- Track quote acceptance rates and sales performance
- Update pricing or terms for expired quotes
- Use quote templates for consistency